Re: [otrs] How to MAP a drop-down box for 'customer.pl'?

11 Jul 2006

      s taylor wrote:
...
Hello.
How can I map a drop-down box for 'customer.pl'?
FROM:
====

TO:
===
<select name="state" size=1 maxlength=40 width=15>
<option VALUE="" selected>Select a State
<option VALUE="AL">Alabama
<option VALUE="AK">Alaska
<option VALUE="AZ">Arizona
etc.
How to incorporate this:
~~~~~~~~~~`
value="$QData{"UserState"}"
~~~~~~~~~~`
which is used in the  statement???
Hi Taylor,
I changed

<tr>
          <td class="contentkey">$Text{"Subject"}:</td>
          <td class="contentvalue"></td>
        </tr>

to

<tr>
          <td class="contentkey">$Text{"Subject"}:</td>
          <td class="contentvalue">
                <select name="Subject">
                        <option value="Hardware" 
selected="selected">Hardware</option>
                        <option value="OS Software">OS Software</option>
                        <option value="LAN">LAN</option>
                        <option value="Network">Network</option>
                        <option value="Application Software">Aplication 
Software</option>
                        <option value="Anti Virus">Anti Virus</option>
                        <option value="Others">Others</option>
                </select>
          </td>
         </tr>

And I got my new drop downs which will appear in the subject lines based 
on the drop down selection.

Hope this helps.

PD

Re: [otrs] How to MAP a drop-down box for 'customer.pl'?

Priyadarsan Roy