You want the CustomerGroupSupport option under Framework -> Frontend::Customer. That will allow you to specify what groups the Customer User has rw and/or ro access to. -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of tarallo@ort.edu.uy Sent: Monday, May 21, 2007 11:23 AM To: otrs@otrs.org Subject: [otrs] Selecting the Queues a user can see (New user question) I fixed the troubles in my OTRS installation. Now, I'm trying to restrict the queues a customer can see. When a customer logs into I just want him to see the queues that are relevant for his or him. Can I achieve this? Thanks for your help. Andres -- A/P Andrés Tarallo _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/