Hi Paul, On Mon, Aug 15, 2005 at 12:09:54PM -0300, Paul van Dongen wrote:
I just installed OTRS 2.0.1 and am in the process of completing the translation to Brazilian Portuguese.
Cool ;)! Would you sent this translation to me or info@otrs.de please so we can include it in future releases of OTRS? Taht would be very nice ;).
But my problem is on other area: I created a few users with the notification on New tickets and Moved tickets for "My Queues" enabled. The move notification works OK, but I don't receive mail for the new tickets created.
The notifications about new tickets in "My Queues" should work, if the user has enabled the " Send me a notification if there is a new ticket in "My Queues"." option in the preferences and added the Queue, where the new tickets are stored, to "My Queues". If this is not working, you have a problem with your configuration. Can you show me your Config.pm (without database password) please? Have you changed any other file (Defaults.pm or Ticket.pm). On which system is OTRS installed? Ciao, Christian -- ((otrs)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!