16 Apr
2004
16 Apr
'04
8:05 a.m.
Hi Marc, On Thu, Apr 15, 2004 at 08:21:58PM +0200, Mercator GmbH wrote:
I have configured the message list as "standard" so that I can see quite a bit of each message.
However, I want to use this configuration ALSO for the "new messages" page. There is only a short message header for each message, with the subject, sender and date information.
HOW can I configure the screen for the "new messsages" view so that I see them full, like the Standard view, which I can change in the preferences settings?
You need to modify the the Kernel/Output/HTML/Standard/AgentMailboxTicket.dtl template.
Marc
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!