Re[4]: [otrs] OTRS is too slow

27 Aug 2007

      Hello,

  httpd.conf:
----------------------------------------------------------------------------------------------
  LoadModule perl_module libexec/apache2/mod_perl.so
# if mod_perl is used
<IfModule mod_perl.c>

    # load all otrs modules
    Perlrequire /usr/local/otrs/scripts/apache2-perl-startup.pl

    # Apache::Reload - Reload Perl Modules when Changed on Disk
    PerlModule Apache2::Reload
    PerlInitHandler Apache2::Reload
    PerlModule Apache2::RequestRec

    # set mod_perl2 options
    <Location />
#        ErrorDocument 403 /customer.pl
        ErrorDocument 403 /index.pl
        SetHandler  perl-script
        PerlResponseHandler ModPerl::Registry
        Options +ExecCGI
        PerlOptions +ParseHeaders
        PerlOptions +SetupEnv
        Order allow,deny
        Allow from all
    </Location>

</IfModule>
----------------------------------------------------------------------------------------

ssl.conf
----------------------------------------------------------------------------------------
SSLRandomSeed startup builtin
SSLRandomSeed connect builtin

<IfDefine SSL>

Listen 443

AddType application/x-x509-ca-cert .crt
AddType application/x-pkcs7-crl    .crl
SSLPassPhraseDialog  builtin
SSLSessionCache         dbm:/var/run/ssl_scache
SSLSessionCacheTimeout  300
SSLMutex  file:/var/run/ssl_mutex

##
## SSL Virtual Host Context
##

#   General setup for the virtual host
ServerName nameofserver:443
ServerAdmin radek.krejca@ceskedomeny.cz
ErrorLog /var/log/httpd-error.log
TransferLog /var/log/httpd-access.log
Alias /otrs-web/ "/usr/local/otrs/var/httpd/htdocs/"
ScriptAlias / "/usr/local/otrs/bin/cgi-bin/"

SSLEngine on

SSLCipherSuite ALL:!ADH:!EXPORT56:RC4+RSA:+HIGH:+MEDIUM:+LOW:+SSLv2:+EXP:+eNULL

SSLCertificateFile crt.key
SSLCertificateKeyFile key

    SSLOptions +StdEnvVars
</Files>

    AllowOverride None
    SSLOptions +StdEnvVars
#        SetHandler  perl-script
#        PerlResponseHandler ModPerl::Registry
        Options +ExecCGI -Includes
#        PerlOptions +ParseHeaders
#        PerlOptions +SetupEnv
    Order allow,deny
    Allow from all
</Directory>

    AllowOverride None
    SSLOptions +StdEnvVars
#        SetHandler  perl-script
#        PerlResponseHandler ModPerl::Registry
        Options +ExecCGI -Includes
#        PerlOptions +ParseHeaders
#        PerlOptions +SetupEnv
    Order allow,deny
    Allow from all
</Directory>

SetEnvIf User-Agent ".*MSIE.*" \
         nokeepalive ssl-unclean-shutdown \
         downgrade-1.0 force-response-1.0

CustomLog /var/log/httpd-ssl_request.log \
          "%t %h %{SSL_PROTOCOL}x %{SSL_CIPHER}x \"%r\" %b"

</VirtualHost>

</IfDefine>
----------------------------------------------------------------------------------------

27. srpna 2007, 11:17, you wrote:
NBL> Bc. Radek Krejca wrote:
...
...
I am triyng to use mod_perl again. Speed isn't good but it's little
  bit better. But I don't see pictures and in my apache error-log are
  theese messagess:
[Mon Aug 27 10:35:40 2007] [error] Unrecognized character \\x89 at / 
usr/local/otrs/var/httpd/htdocs/images/Standard/overview.png line 1.\n
[Mon Aug 27 10:35:40 2007] [error] Unrecognized character \\x89 at / 
usr/local/otrs/var/httpd/htdocs/images/Standard/phone-new.png line  
1.\n
[Mon Aug 27 10:35:40 2007] [error] Unrecognized character \\x89 at / 
usr/local/otrs/var/httpd/htdocs/images/Standard/search.png line 1.\n
[Mon Aug 27 10:35:40 2007] [error] Unrecognized character \\x89 at / 
usr/local/otrs/var/httpd/htdocs/images/Standard/mail_new.png line 1.\n
[Mon Aug 27 10:35:40 2007] [error] Unrecognized character \\x89 at / 
usr/local/otrs/var/httpd/htdocs/images/Standard/misc.png line 1.\n
[Mon Aug 27 10:35:40 2007] [error] Unrecognized character \\x89 at / 
usr/local/otrs/var/httpd/htdocs/images/Standard/h-line.png line 1.\n
[Mon Aug 27 10:35:40 2007] [error] Unrecognized character \\x89 at / 
usr/local/otrs/var/httpd/htdocs/images/Standard/prefer.png line 1.\n
[Mon Aug 27 10:35:40 2007] [error] Unrecognized character \\x89 at / 
usr/local/otrs/var/httpd/htdocs/images/Standard/personal.png line 1.\n
[Mon Aug 27 10:35:40 2007] [error] Unrecognized character \\x89 at / 
usr/local/otrs/var/httpd/htdocs/images/Standard/new-message.png  
line 1.\n
[Mon Aug 27 10:35:40 2007] [error] Unrecognized character \\x89 at / 
usr/local/otrs/var/httpd/htdocs/images/Standard/up.png line 1.\n
What is it?
NBL> I guess there is something wrong with your mod_perl configuration.  
NBL> The images are being read as if they were scripts or something.  
NBL> Please post your config.

NBL> Nils Breunese.

-- 
Regards,
 Bc. Radek Krejca
 STARNET, s. r. o.
 radek@ceskedomeny.cz