make the folder permission to 777 rwx by all and keep root root (user, group). This will resolve ur problem.<br><br><div class="gmail_quote">2008/5/15 Phil Maynard &lt;<a href="mailto:phil@interviewstream.com">phil@interviewstream.com</a>&gt;:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">



<div>
<div><font face="Arial" size="2"><span>Hellow,</span></font></div>
<div><font face="Arial" size="2"><span></span></font>&nbsp;</div>
<div><font face="Arial" size="2"><span>I&#39;ve added the 
optional file manager application and after I created the /home/otrs-share 
folder&nbsp;I&nbsp;get an error when I try to copy a file through 
otrs,</span></font></div>
<div><font face="Arial" size="2"><span></span></font>&nbsp;</div>
<div><font><span>&nbsp;Message: Can&#39;t write 
/home/otrs-share///test.txt: Permission denied</span></font></div>
<div><font face="Arial" size="2"><span></span></font>&nbsp;</div>
<div><font face="Arial" size="2"><span>and did a chown to 
otrs user but still same result, what should the permissions be for this 
folder?</span></font></div>
<div><font face="Arial" size="2"><span></span></font>&nbsp;</div>
<div><font face="Arial" size="2"><span>Thanks,</span></font></div>
<div><font face="Arial" size="2"><span>Phil</span></font></div></div>
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