Help Please!

I have gone through the exact steps per the online Doc.

I have FreeBsd 5 Perl5, CPAN modules good to go with checkmoudules just fine. Perl –cw is okay.

I just cannot view the index.pl file forbidden.

I have changed the opt/otrs directory permissions to just about everything and have also ran ./SetPermissions.sh otrs apache otrs apache.

I have logged in as root, sudo and otrs, ever created a windows account otrs.

What permissions need to be set in order to access these directories. Thanks.