
Sarper SARIDAL wrote : [...]
When we click an open ticket to assign the responsible it goes directly to the add note window. When we click the close ticket button it goes to the add note window too. [...]
Hello Sarper, I'm at a loss, so just a few ideas : - check the URLs, are the linked URLs in the GUI and the opened URLs correct ? (Action = AgentTicketResponsible, AgentTicketNote, AgentTicketClose) - check the result with different browsers (IE, Mozilla) - check the http server (any changes, perhaps automatic updates ? does a restart make a difference ?) Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 5132/5889/0264, DE 814559152 Web: http://www.radprax.de