Hi everyone,
We are facing problem with default config
of OTRS – we are supporting different companies with our system. OTS is
checking different e-mial accounts (in customer’s e-mail systems) and
placing the tickets in proper queues. This is OK, but when we reply to the
ticket it always is with sender adders of our e-mail domain. Is there w way to
assign different smtp sender address to different queues? – we just want
to send emails to customers from theirs e-mial domains.
Regards,
Alex
POLAND