[otrs] Localization again

Hello everybody Auto Response Management doesn't reflect language alteration. (E.g. when current language is changed in Preferences, Auto Response messages remain the same). In case of multinational communication that fact is not too reasonable matter. Does exist possibility of the Auto Response Management localization? And my second question is if there is a possibility for Customer interface to add "-" to listbox for status types, and how can I do it. Thank you very much. Andy