I still don't understand what you mean? What version do I need to run ITSM version 1.1Beta? Is it just plain 2.2? and not 2.2.4?
Thanks.
----- Original Message ----
From: Shawn Beasley
Hello OTRS,
I am trying to install the new version of OTRS::ITSM, but it keeps giving me a frame-work error? I am running the latest version of OTRS 2.2.4. I was trying to install 1.0.5 the stable version.
Please keep the version numbers the same 2.2.4 needs 1.0.4 ITSM. Read the requirements ftp://ftp.otrs.org/pub/otrs/itsm/INSTALL-1.0.ITSM
THE ERROR:
Error: Sorry, can't install package, because package is not for your Framework!!
Comment: Bug Report:
Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Thu Mar 20 09:04:01 2008
Message: Sorry, can't install package, because package is not for your Framework!!
Traceback (3496): Module: Kernel::System::Package::PackageUpgrade (v1.67) Line: 768 Module: Kernel::System::Package::PackageInstall (v1.67) Line: 474 Module: Kernel::Modules::AdminPackageManager::Run (v1.46.2.1) Line: 1085 Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670 Module: ModPerl::ROOT::ModPerl::Registry::E_3a_OTRS_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 47 Module: (eval) (v1.81) Line: 203 Module: ModPerl::RegistryCooker::run (v1.81) Line: 203 Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169 Module: ModPerl::Registry::handler (v1.99) Line: 30
Any help would be much appreciated.
Thanks.
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