On Thursday, June 10, 2004 6:30 PM
MEGA Hospedagem
i can't check many logs because it's running on a shared hosting server, so logs runs fast
It's hard to say anything without the log file. Set in Config.pm: $Self->{LogModule} = 'Kernel::System::Log::File'; # param for LogModule Kernel::System::Log::File (required!) $Self->{'LogModule::LogFile'} = '/path/to/otrs.log'; Make sure the webserver is allowed to write to that file. The Logfile is visible to an admin here: http://localhost/otrs/index.pl?Action=AdminLog The displayed size is configurable in Config.pm: # system log cache size for admin system log (default 4k) $Self->{LogSystemCacheSize} = 16*1024; If you change the value of LogSystemCacheSize, you must use bin/CleanUp.pl beforehand!
is there a way to just "copy" one user with other name (and then change the E-Mail)? because it's working for one user, but not for the other
No, sorry. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388