10 Jun
2004
10 Jun
'04
4:44 a.m.
On Thursday, June 10, 2004 3:37 AM
MEGA Hospedagem
1) Logged as root on OTRS and went to admin section 2) Created a new user 3) Added this user to all groups with ro/rw 4) Logged as that user 5) Preferences -> notify when there's a new ticket: Yes
(update)
select the custom queue -> all (update)
hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388