What does the otrs.log list as occurring? It will be in \otrs\var\
-----Original Message-----
From: "Peter Berkhout"
To: "otrs@otrs.org"
Sent: 2/19/2007 1:22 PM
Subject: [otrs] Customer Authentication to AD
L.S.
I would like to use my existing AD/ldap for Customer Authentication.
In the documentation I cannot find a way to achieve this.
I Configured the following (from ZZZAuto.pm):
$Self->{'SecureMode'} = 1;
$Self->{'SystemID'} = 13;
$Self->{'FQDN'} = 'pb001-n01.osb.edunet';
$Self->{'AdminEmail'} =
'otrsadministrator@openschoolgemeenschapbijlmer.nl';
$Self->{'Organization'} = 'Open Schoolgemeenschap Bijlmer';
$Self->{'DefaultLanguage'} = 'nl';
$Self->{'LogModule'} = 'Kernel::System::Log::File';
$Self->{'LogModule::LogFile'} = 'C:/OTRS/otrs/var/log/otrs.log';
delete $Self->{'SendmailModule::Port'};
delete $Self->{'Package::RepositoryList'};
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host'} =
'ldap.openschoolgemeenschapbijlmer.nl';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'dc=osb,dc=edunet';
$Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} =
'cn=otrsldap,ou=users,dc=osb,dc=edunet';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'xxxxxxxx';
$Self->{'1'} = 1;
A similar setup works for our ELO (moodle) so I know that the
ldapauthenticationsetup works.
(password crippled in this mail)
With this configuration I expected that everybody that gets
authenticated via AD can login as customer.
I cannot get any userid to properly login on
http://localhost/otrs/customer.pl
Not even when I create a customer with the same credentials as in AD via
the admin module.
I am obviously missing something. Can someone please shed a light on
this for me please?
Thanks in advance,
Peter Berkhout.
