From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Eric Assouad
Sent: Friday, June 25, 2004 1:54 PM
To: otrs@otrs.org
Subject: [otrs] Lost my admin privs

Somehow (not sure how) I lost my admin rights and I can't view my admin options anymore. Anyone know how to retrieve them?
 
Modify the database tables.
 
You will need to know your user id and admin group id.  Get these values from the tables system_user and groups.  Then you need to modify the table group_user to assign the appropriate permissions to your user id and group id.
 
hth,
 
Tyler Hepworth