If you are a Facebook junky you might be interested in the OTRS group
http://www.facebook.com/group.php?gid=327550936731
;-)
Cheers, Nils
--
Nils Leideck
Senior Consultant
nils.leideck@leidex.net
nils.leideck@otrs.com
http://webint.cryptonode.de
/ a Fractal project