7 May
2004
7 May
'04
11:20 a.m.
On Friday, May 07, 2004 12:39 PM
peter@pwatson.org
Is there a way of deleting a single entry from a ticket and leaving the rest of the thread intact?
No, there isn't. We always keep a complete history of everything that has happened to a ticket. Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388