Hello We'd like to -directly- call Kernel::Modules::AgentCompose from our own systems to provide a hook - thereby using otrs to keep track of notices/emails sent from other systems. Any ideas or tips on how to achieve this would be appreciated. I've thought of using perl to simulate a standard form POST using LWP::UserAgent - but then I have the problem of not being logged in. Being able to call Kernel::Modules::AgentCompose (if I could get some pointers on variables/usage/etc/docs) would be ideal and more efficient. Thanks Henry -------------------------------------------------------- This message was sent using MetroWEB's AirMail service. http://www.metroweb.co.za/ - full access for only R59. Free WebMail, Calendar, Anti-Virus, Anti-Spam, 10 emails Phone Now! 086 11 11 440