
22 Jan
2010
22 Jan
'10
3:06 p.m.
Hi, On 22.01.2010, at 15:19, Ramana Chary wrote:
Can we hide the list of services front end customer login and able to see all service's Agent login.
you definitivle look at the lovely OTRS ACL feature. This FAQ enytr may help you to get started: http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=68 Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project CU @ CeBIT 2010 in Hannover, Germany and get to know more about OTRS at booth no. C37 in hall 2 from March 2-6, 2010!