Hi rodrigo,

What is the character set of your database?

Have you installed the support module? If so, what does Admin > SupportModule say?

Regards,

--
Michiel Beijen
Software Consultant
+31 6 457 42 418
Bee Free IT + http://beefreeit.nl

On Aug 13, 2009 7:51 PM, "Rodrigo Correa" <rod_luiz@hotmail.com> wrote:

Good afternoon, I have a problem with the configuration of my Default Charset, I have to use the default UTF8 - I am in Brazil. My browser of transmission, the OTRS database collection and the browser is configured to use the default UTF8, but still special characters (Ç, Í, Á, É, À, Ô, ...) are not identified. OBS.: My mail server, this also using UTF8. What may be happening? Do you have any tips? Thanks,   Instale o novo Internet Explorer 8 versão especial para o MSN. Download aqui

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