Re: [otrs] Return Email

Richard Gliebe wrote:

is it possible, that a Customer gets a retourn Emails (with the Trouble Ticket Number) when he sends an request to the OTRS TTS?

We are running otrs-2.2.5 on FreeBSD 7.0-STABLE

See the documentation on 'Auto answers': http://doc.otrs.org/2.2/en/html/x947.html Nils Breunese.