Re: [otrs] Adding the Customer Location field to the main QueueView

Thanks Jeffrey. Is there any documentation that would explain how I do this? Pat From: Jeffery Chen Fan To: "User questions and discussions about OTRS." Date: 05/14/2009 02:39 AM Subject: Re: [otrs] Adding the Customer Location field to the main QueueView Sent by: otrs-bounces@otrs.org ticketfreetext would help you archive this. On Wed, May 13, 2009 at 11:03 PM, wrote: Hello all, Is there a way to add the Customer Location to the primary queue view, preferably in the right frame directly under the CustomerID field?   This would help the technicians that monitor a generic queue to more quickly determine who should assume responsibility for a ticket. Thanks very much for any help, Patrick Dillon Manager, IT Shared Services Aleris International Inc. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ -- Jeffery ___ /\__\ "What is the world coming to?" \/__/ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/