Re: [otrs] [ Is there any easy way to show tickets closed in a week? ]

Tried search and it works fine. But there is not where to specify, for example, "closed last week". Using stats I only have numbers and this is not enough for me and for my boss. :( On Thu, Mar 6, 2008 at 11:14 AM, Joshua Scott wrote:

Have you tried the stats module?

You should be able to easily create a report that will give you that information, but I personally have a php boilerplate app that I customize with SQL queries whenever I get a request like this from management, and send the link to them so they can run the report whenever they want.

Josh