Hello, this question was already addressed. The front end must be modified by manually changing the template and requires perl programming experience. At least in one instance I have seen this question. I have not had this request yet, and I will personally try to stick to the standard format. CUT COPY Paste Modify Cheating is the only way to success. ;) Vielen Dank, Shawn Beasley Support - IT -----Ursprüngliche Nachricht----- Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von ibrahim ALIZ Gesendet: Mittwoch, 11. Januar 2006 10:10 An: otrs@otrs.org Betreff: [otrs] CustomerFrontend Hi everybody, I want to make my question a bit more specific: Is there a possible way to add new fields, new variables to the CustomerFrontend, I want to learn if there is a path that I can follow for this task because there is some information in manual how to add new fields to the frontend, but I found it was not working. Thanks for your time, Best regards, ibrahim ALIZ conVISUAL A.G. Oberhausen Germany __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/