Re: [otrs] Warning: Sorry, you need to be the owner to do this action!

I got this error too when I copy and paste the ticket number to merge to. Try carefully removing any preceeding and trailing characters from the number. Worked for me. Regards, Anton. 2009/9/11 Glossop, Andrew

I can't merge tickets that are new (owner is root@otrs). I have admin rights, so why can't I do this? IS there a configuration option to allow this?

Kind Regards,

*Andrew Glossop*

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