Re: [otrs] a user without 'owner' permission which can 'Lock' tickets

On Fri, 15 Oct 2004 10:25:46 +0300, Erol YILDIZ wrote:

Hi,

Is it possible to create a user which doesn't have 'owner' permission and who can lock tickets?

No. Locking the ticket means that you desire to take ownership of the ticket. You cannot lock tickets for anyone but your self. Tyler Hepworth