wouldn't it be the script "otrs.addUser2Group" in bin directory? If I add root to this group that might do it. What do you think? I checked the /var/log/messages file and didn't find anything. Where is OTRS' log file stored? thanks marshall -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]On Behalf Of Robert Kehl Sent: Tuesday, July 27, 2004 11:08 AM To: User questions and discussions about OTRS. Subject: RE: [otrs] Can't Access AdminArea
I don't see the AdminArea tab with the root account either. Doesn't look like root has access. Is there a way to modify the group rights somewhere else?
There is a otrs.addGroup in bin/, but: You'll first have to find out what happened, my advice. What was the last action you've taken before this happened? Did you rename something? What do your logs say? What does a diff to a previous backup reveal? Does it work with a fresh database? With kind regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/