Hi Jim, On Fri, Apr 25, 2003 at 02:45:54PM +0100, Jim Wight wrote:
We want ticket numbers to be as short as possible so that they don't swamp mail message Subject lines.
As an experiment while testing 1.1.0-RC1 I changed SystemID to 1 and TicketNumberGenerator to AutoIncrement, and promptly started getting ticket numbers of the form 100005, which was fine. This morning, after upgrading to RC2, ticket numbers have suddenly jumped to starting at 110001. Why is that?
What will happen when 1.1.0 proper comes out next week?
There is nothing changed in the ticket numbers code! If you use the AutoIncrement module check the following: 1 00005 ^ ^^^^^ <-- 5 digits (auto increment) | SystemID The auto increment counter file is "var/log/TicketCounter.log". If your ticket number is now 110001 then it looks like somebody changed the "var/log/TicketCounter.log" manually (maybe if you use the tar)!
Jim
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972