Hi!
I just installed OTRS on a Debian 3.1 machine.
Mod_perl should be installed but our impression is, that this
installation is way more slow than the recent installations which
were on SuSE.
I guess the included config file (attached) does not make use of
mod_perl?
If I uncomment for example the directive Apache (Apache/2.0.53
(Debian GNU/Linux) mod_perl/1.999.20 Perl/v5.8.4) won't start aynmore:
[Sat Feb 19 17:50:14 2005] [error] Can't locate
Kernel/Config/Defaults.pm in @INC (@INC contains:
/opt/otrs/Kernel/cpan-lib /opt/otrs/ /etc/perl
/usr/local/lib/perl/5.8.4 /usr/local/share/perl/5.8.4 /usr/lib/perl5
/usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8
/usr/local/lib/site_perl . /etc/apache2) at Kernel/Config.pm line
118.\nBEGIN failed--compilation aborted at Kernel/Config.pm line
118.\nCompilation failed in require at
/usr/share/otrs/scripts/apache2-perl-startup.pl line 27.\nBEGIN
failed--compilation aborted at
/usr/share/otrs/scripts/apache2-perl-startup.pl line
27.\nCompilation failed in require at (eval 2) line 1.\n
[Sat Feb 19 17:50:14 2005] [error] Can't load Perl file:
/usr/share/otrs/scripts/apache2-perl-startup.pl for server
mambo.netzwerkplanet.com:0, exiting...
The config file looks like this:
# --
# added for OTRS (http://otrs.org/)
# --
# agent, admin and customer frontend
ScriptAlias /otrs/ "/usr/share/otrs/bin/cgi-bin/"
Alias /otrs-web/ "/usr/share/otrs/var/httpd/htdocs/"
# load all otrs modules
#Perlrequire /usr/share/otrs/scripts/apache2-perl-startup.pl
# Apache::Reload - Reload Perl Modules when Changed on Disk
PerlModule Apache::Reload
PerlInitHandler Apache::Reload
# set mod_perl2 options