On Jul 02, 2011 @ 03:11 pm, dm_jangulo@equifax.com.pe wrote:
Thanks Leonardo,
Julio Cesar Angulo Quiroz
Telf.: 997066155
De: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Leonardo Certuche
Enviado el: Sábado, 30 de Octubre de 2010 08:03 p.m.
Para: User questions and discussions about OTRS.
Asunto: Re: [otrs] convert email to ticket
Hello,
That's a default OTRS feature, you can read more at http://doc.otrs.org/2.4/en/html/x1352.html
Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia
Ticket History
On Jul 02, 2011 @ 03:10 pm, leonardo.certuche@itconsultores.com.co wrote:
Hello,
That's a default OTRS feature, you can read more at
http://doc.otrs.org/2.4/en/html/x1352.html
Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia
On Jul 02, 2011 @ 03:05 pm, dm_jangulo@equifax.com.pe wrote:
Hi team, I wonder if they know a practical manual on how to convert
email into ticket and put in a queue, use the administrator email
account, but the mails are not converted to tickets, they could send me
some link that can guide me, thank you very much .
Julio Cesar Angulo Quiroz
Telf.: 997066155
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