Re: [otrs] Customer can't see ticket closed

15 Apr 2004

      Hi Leonardo,

On Thu, Apr 15, 2004 at 10:01:22AM -0400, Leonardo Amezquita wrote:
...
i have installed otrs-1.2.2-01, the problem is this.
when the Agent or the Customer close the ticket the customer can't see ticket closed
There is a "show closed tickets" link in the custoemr ticket overview.
This should be what you need. 

Anyway, you should update to OTRS 1.2.3.

  Martin Edenhofer

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