Hi,

Is there any easier way to assign a ticket to a customer company? I now first have to go into the company tab and then search for a coompany. Then write down the company-id (our internal customer nr) and then go back to the ticket and enter in the customer-id.
This also goes for creating phone tickets. I can search for the customer user but not customer-id??

Has anyone found a good solution for this?

Thanks,

Vennlig hilsen / Best regards

Daniel Tangen
IT Associate / Blackberry Technical Consultant

Mob.: +47 48 40 00 14
dt@trigcom.no
www.trigcom.no

Trigcom AS
Kronprinsesse Märthas plass 1
Po-box 1391 Vika
N-0114 Oslo
Norway

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