Hi, I ran through some difficulties when trying to install otrs1.2-beta2 : - Apache complains because a module is missing : -- [Wed Feb 4 09:28:24 2004] [error] Can't locate Kernel/Modules/AdminCharset.pm in @INC (@INC contains: ../../ /usr/local/opt/otrs/Kernel/cpan-lib /usr/local/opt/otrs/ /usr/local/lib/site_perl/5.6.1/i386-freebsd /usr/local/lib/perl5/site_perl/5.6.1/mach /usr/local/lib/perl5/site_perl/5.6.1 /usr/local/lib/perl5/site_perl /usr/local/lib/perl5/5.6.1/BSDPAN /usr/local/lib/perl5/5.6.1/mach /usr/local/lib/perl5/5.6.1 . /usr/local/ /usr/local/lib/perl) at /usr/local/opt/otrs/scripts/apache-perl-startup.pl line 119. BEGIN failed--compilation aborted at /usr/local/opt/otrs/scripts/apache-perl-startup.pl line 119. Compilation failed in require at (eval 6) line 1. Syntax error on line 664 of /usr/local/etc/apache/httpd.conf: Can't locate Kernel/Modules/AdminCharset.pm in @INC (@INC contains: ../../ /usr/local/opt/otrs/Kernel/cpan-lib /usr/local/opt/otrs/ /usr/local/lib/site_perl/5.6.1/i386-freebsd /usr/local/lib/perl5/site_perl/5.6.1/mach /usr/local/lib/perl5/site_perl/5.6.1 /usr/local/lib/perl5/site_perl /usr/local/lib/perl5/5.6.1/BSDPAN /usr/local/lib/perl5/5.6.1/mach /usr/local/lib/perl5/5.6.1 . /usr/local/ /usr/local/lib/perl) at /usr/local/opt/otrs/scripts/apache-perl-startup.pl line 119. BEGIN failed--compilation aborted at /usr/local/opt/otrs/scripts/apache-perl-startup.pl line 119. Compilation failed in require at (eval 6) line 1. -- Kernel/Moduls/AdminCharset.pm is just not there. If i copy the one from otrs-1.2-beta1, it runs fine, then. - In the customer frontend, I cannot create a new ticket, because the select box for the "To:" field is empty. I have defined one system email address in the Admin Area The generated html is : -- <tr> <td>To:</td><td><select name="Dest" > </select> </td> </tr> -- Brice