Hello, I've been trying to figure out what below error means for a while now. Whole this time noone explained what this error means. :-/ Howcome there is no response from OTRS team on this? Anyways, I'm missing basic error msg explaination in OTRS documentation. ------------- Nov 12 07:55:48 localhost OTRS-CGI-10[17898]: [Error][Kernel::System::State::StateGet][Line:81]: Need ID or Name! Nov 12 07:55:48 localhost last message repeated 1 time Nov 12 08:22:56 localhost OTRS-CGI-10[17887]: [Error][Kernel::System::State::StateGet][Line:81]: Need ID or Name! Nov 12 08:56:50 localhost OTRS-CGI-10[17902]: [Error][Kernel::System::State::StateGet][Line:81]: Need ID or Name! Nov 12 09:14:39 localhost OTRS-CGI-10[17886]: [Error][Kernel::System::State::StateGet][Line:81]: Need ID or Name! Nov 12 09:39:49 localhost OTRS-CGI-10[17902]: [Error][Kernel::System::State::StateGet][Line:81]: Need ID or Name! Nov 12 09:45:25 localhost OTRS-CGI-10[17892]: [Error][Kernel::System::State::StateGet][Line:81]: Need ID or Name! Nov 12 09:50:22 localhost OTRS-CGI-10[17887]: [Error][Kernel::System::State::StateGet][Line:81]: Need ID or Name! Nov 12 09:50:22 localhost last message repeated 1 time Nov 12 10:42:28 localhost OTRS-CGI-10[17887]: [Error][Kernel::System::State::StateGet][Line:81]: Need ID or Name! Nov 12 11:55:34 localhost OTRS-CGI-10[17894]: [Error][Kernel::System::WebUploadCache::FormIDAddFile][Line:134]: Need Filename! Nov 12 12:22:49 localhost OTRS-CGI-10[17888]: [Error][Kernel::System::State::StateGet][Line:81]: Need ID or Name! Nov 12 12:43:27 localhost OTRS-CGI-10[17889]: [Error][Kernel::System::State::StateGet][Line:81]: Need ID or Name! Nov 12 12:55:48 localhost OTRS-CGI-10[17893]: [Error][Kernel::System::State::StateGet][Line:81]: Need ID or Name! Nov 12 13:06:53 localhost OTRS-CGI-10[17889]: [Error][Kernel::System::State::StateGet][Line:81]: Need ID or Name! Nov 12 13:09:49 localhost OTRS-CGI-10[17888]: [Error][Kernel::System::State::StateGet][Line:81]: Need ID or Name! Nov 12 13:17:10 localhost OTRS-CGI-10[17890]: [Error][Kernel::System::State::StateGet][Line:81]: Need ID or Name! Nov 12 13:34:48 localhost OTRS-CGI-10[17888]: [Error][Kernel::System::State::StateGet][Line:81]: Need ID or Name! Nov 12 13:40:40 localhost OTRS-CGI-10[17887]: [Error][Kernel::System::State::StateGet][Line:81]: Need ID or Name! Nov 12 13:50:25 localhost OTRS-CGI-10[17886]: [Error][Kernel::System::State::StateGet][Line:81]: Need ID or Name! Nov 12 13:52:37 localhost OTRS-CGI-10[17890]: [Error][Kernel::System::State::StateGet][Line:81]: Need ID or Name! ------------- Regards, Alex