Hello, I think there are two places to change this. I'm not sure which is truly correct. The first one is in the admin area. Click on the Users link and change the root@localhost email address. The second place is in Admin again under the System heading, if you click on the Email Address link. Then change the OTRS System email address. One of those two will change it. I think the second one will do it but I am not positive. Hope that helps. Dan King Software Developer Canadian Resident Matching Service 613.237.0075 ext. 241 (Toll free) 877.CARMS.42 171 Nepean Street, Suite 300 Ottawa, ON, CAN K2P 0B4 www.carms.ca http://www.carms.ca ------------------------------------------------------------------------------------ This e-mail message, including any attachments, is for the sole use of the intended recipients and may contain confidential and or privileged information. If you are not the intended recipient or this information has been forwarded in error, please contact the sender by reply e-mail and destroy copies of the original message. Ce message (incluant toute pièce jointe) s'adresse uniquement au(x) destinataire(s) prévu(s) ou à une personne autorisée à le recevoir en son (leur) nom. Il pourrait contenir des renseignements confidentiels ou protégés. Si vous l'avez reçu par erreur, nous vous prions d'en informer l'auteur dans les meilleurs délais, de ne pas divulguer son contenu et de le supprimer de votre système. Merci. ________________________________ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of pri pri Sent: July 6, 2007 11:45 AM To: otrs@otrs.org Subject: [otrs] default e-mail address hi all i am just getting used to the otrs system. when i compose from the system the sender's address is otrs@localhost. how can i change this? we are running otrs on windows sbs 2003 thank you ________________________________ Catch the complete World Cup coverage with MSN http://g.msn.com/8HMAENIN/2743??PS=47575