Hi Tyler, On Wed, Aug 25, 2004 at 09:51:49AM -0600, Tyler Hepworth wrote:
When I try to create a ticket from the customer interface, I get the message "need TicketID!". Could someone please point me in the right direction as to what I should look for to fix this?
Thanks,
Tyler Hepworth
Here is the output of my logs:
Apache:
Aug 24 17:50:58 fnabogtls OTRS-CGI-10[1128]: [Error][Kernel::System::Ticket::CreateTicketDB][Line:235]: No StateID!!! Aug 24 17:50:58 fnabogtls OTRS-CGI-10[1128]: [Error][Kernel::System::Ticket::Article::CreateArticle][Line:41]: Need TicketID!
Did you change something? What version do you use? Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!