Re: [otrs] Access control on tickets - not queues.

On Tuesday, May 25, 2004 8:49 PM Per Andreas Buer wrote:

Is it possible to give the customer access to all the tickets which are assigned to hers/his customer id?

This is the default behaviour. Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388