We hit another snag. Our Apache crashed and won't restart. We restarted the server and trying other things right now. So, will let you know when everything is back up and running and I try your command.
Thanks.
----- Original Message ----
From: Nelson Pereira <npereira@protus.com>
To: User questions and discussions about OTRS.org <otrs@otrs.org>
Sent: Thursday, April 10, 2008 7:54:41 AM
Subject: RE: [otrs] LDAP connection issue!
Hi
Snehal,
Did
you
try
the
command
I
suggested?
That
would
be
the
first
step
in
order
to
find
out
if
you
can
or
not
connect
with
the
LDAPSEARCH
command
line.
Please
provide
the
output
of
that
command
setup
with
your
specific
settings
to
connect.
Regards,
Nelson
Pereira
-----Original
Message-----
From:
otrs-bounces@otrs.org
[mailto:
otrs-bounces@otrs.org]
On
Behalf
Of
Klaus
Bruno
Sent:
Thursday,
April
10,
2008
8:39
AM
To:
User
questions
and
discussions
about
OTRS.orgSubject:
RE:
[otrs]
LDAP
connection
issue!
Hi
Snehal
Desai
can
you
please
give
us
a
little
bit
more
informations
about
the
things
you
try
and
the
results.
it
is
quite
hard
to
give
you
some
qualified
advice
if
yor
answer
is
simple
"no,
it
did
not
work..."
Do
you
tried
the
tipps
I
gave
you
on
april
9th
(attached
email)?
What
was
the
output?
regards,
Bruce
-----Original
Message-----
From:
otrs-bounces@otrs.org
[mailto:
otrs-bounces@otrs.org]
On
Behalf
Of
Snehal
Desai
Sent:
Thursday,
April
10,
2008
2:07
PM
To:
User
questions
and
discussions
about
OTRS.orgSubject:
Re:
[otrs]
LDAP
connection
issue!
No,
it
did
not
work.
Thanks
though.
-----
Original
Message
----
From:
Gonzalo
Servat
<
gservat@gmail.com>
To:
User
questions
and
discussions
about
OTRS.org
<
otrs@otrs.org>
Sent:
Tuesday,
April
8,
2008
3:53:15
PM
Subject:
Re:
[otrs]
LDAP
connection
issue!
On
Tue,
Apr
8,
2008
at
4:32
PM,
Snehal
Desai
<
coolsd20@sbcglobal.net>
wrote:
All
seem
to
connect.
Not
sure
if
this
will
work,
but
instead
of
just
the
hostname,
try:
ldap://xxxx.blank.com
(or
ldaps://xxxx.blank.com
depending
on
your
setup)
-
Gonzalo
-----Inline
Attachment
Follows-----
_______________________________________________
OTRS
mailing
list:
otrs
-
Webpage:
http://otrs.org/Archive:
http://lists.otrs.org/pipermail/otrsTo
unsubscribe:
http://lists.otrs.org/cgi-bin/listinfo/otrsSupport
or
consulting
for
your
OTRS
system?
=>
http://www.otrs.com/_______________________________________________
OTRS
mailing
list:
otrs
-
Webpage:
http://otrs.org/Archive:
http://lists.otrs.org/pipermail/otrsTo
unsubscribe:
http://lists.otrs.org/cgi-bin/listinfo/otrsSupport
or
consulting
for
your
OTRS
system?
=>
http://www.otrs.com/