Thanks Alexander. 2.0.4 had a select form listing all the users. Using "*" in search is fine. Just wasn't sure if there was something wrong with my installation. Wayne -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Alexander Halle Sent: 26 August 2009 16:52 To: User questions and discussions about OTRS. Subject: Re: [otrs] No User listed in User Management Chung, Wayne (-,RAL,ESC) wrote:
I've upgraded from 2.0.4 to 2.4.3. When in [Admin-Area]->[User], none
of the users are listed. Users do appear if I perform a search.
What might be causing user not to be listed by default?
Hello Wayne, I think this is wanted and no error, you have to search for "*" to list all users or customers. Since I work with OTRS only since version 2.3 I didn't even know another way. Please see bug 1728 : http://bugs.otrs.org/show_bug.cgi?id=1728 But be careful, I couldn't yet manage to get a complete list. The results seem to be limited to 250 entires, but you don't get a warning about that. I'm still analyzing if it's a bug or my fault. Regards Alexander Halle -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 5132/5889/0264, DE 814559152 Web: http://www.radprax.de --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ -- Scanned by iCritical.