Running the generic agent will work

 


From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jenkins, Robert
Sent: Friday, August 17, 2007 4:23 PM
To: otrs@otrs.org
Subject: [otrs] bulk close for all tickets in queue

 

Hi all,

 

Newb user here..  We have a particular queue that has about 500 open tickets left over from a beta project.  Is there a simple way to batch close all ticketes in this queue in one action?  We are running ver 2.1.2

 

Thanks!

 

rob