25 Apr
2003
25 Apr
'03
3:34 p.m.
On Fri, Apr 25, 2003 at 11:24:09AM -0400, Covert, Jake wrote:
With only one type of note available to the customer, wouldn't it be more clear to just rename the title of the 'Note Internal' or 'Note External' or whatever to just 'Note', so as not to confuse the users?
But if you have just 'Note' then many users (agents) think this note is viewable from the customer.
Jake Covert www.jakecovert.com
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972