Sridhar Kusumba wrote:
I have OTRS and RT as parallel systems now for evaluation. I need to decide on one of this by next three days.
So, Edvard, lets wait and see if anyone else also replies and comes for rescue here.
Hi, if RT already has this answer feature I would (to my regret) recommend to use RT unless you have much time to realize such a feature in OTRS or to adopt someones modifications :( Regards Alexander -- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 5132/5889/0264, DE 814559152 Web: http://www.radprax.de