Hi,

I have a ticket automatically re-opens by the user admin. It happened several times but only with one ticket.

The ticket's history have this 3 lines at each time it's re-opened :
Lock
Ticket verrouillé.
 -
root@localhost (Administrateur princ[..])
24.07.2013 00:17:26
Misc
Reset of unlock time.
 -
root@localhost (Administrateur princ[..])
24.07.2013 00:17:26
StateUpdate
Avant : "closed successful" Après : "open"
 -
root@localhost (Administrateur princ[..])
24.07.2013 00:17:26
 

Can anyone help me ?

Thanks and regards

Claude