This is much better, but i have only one concern.

I'll backup the otrs but i have modified some settings (as natural) like ldap sendmail etc. those configurations will gone if i overwrite the files. Which folder should i restore back in order to keep my changes or is there a way of getting the changed configuration list in otrs so i can restore back them?

Thanks

Sarper

On Tue, Oct 20, 2009 at 11:42 AM, Alexander Halle <ahalle-otrs@radprax.de> wrote:
Sarper SARIDAL wrote :

How do we upgrade from otrs 2.4.4 to 2.4.5 ?

Hello,

the updates within 2.4.x are just file patches, so you just have to replace the files. To play it safe stop and backup OTRS before.

Regards

Alexander

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