I'm not sure this is the reason, but remember that in order to get POP3S support you need the Net::POP3::SSLWrapper module.

Check it by using /opt/otrs/bin/otrs.checkModules.

If it's missing, you can install it by using

perl -e shell -MCPAN

or by using an appropriate package.

For example, on Debian you could add all mandatory and optional modules by issuing:

apt-get install libemail-date-perl

apt-get install libnet-dns-perl

apt-get install libnet-ldap-perl

apt-get install libnet-imap-simple-ssl-perl (this is needed for POP3S/IMAPS)

apt-get install libgd-perl

apt-get install libgd-text-perl

apt-get install libgd-graph-perl

apt-get install libpdf-api2-perl

apt-get install libxml-parser-perl

Hope this helps.

Ciao,

Daniele

Da: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Per conto di Varga Viktor
Inviato: martedì 16 settembre 2008 19.03
A: otrs@otrs.org
Oggetto: [otrs] Cannot find the POP3S option

Hello,

I am installing the 2.3.2 version on a linux server, and cant find the POP3S int he dropdown list?

What should i do to select it?

Where can find some detailed info about it???

üdvözlettel/best regards:

Varga Viktor

rendszerüzemeltető

Netlock Kft.

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