Hello,
please update on KIX4OTRS 6.1, becasue the mentioned issue is solved there:
http://www.cape-it.de/download-en
Please also note that we've changed the release cycle:
As announced during the KIX4OTRS customer conference, we have changed the maintenance cycle for KIX4OTRS:
- Bugfix-Releases will be published once a month (instead of once in two months)
- we maintain three last OTRS frameworks (instead of two)
- we maintain just the last feature releases of KIX4OTRS for the relevant OTRS framework (instead of all releases)
Currently, we maintain KIX4OTRS 5.1 and 6.1. With release of KIX4OTRS 7 for OTRS 4.0, we will maintain KIX4OTRS 5.1, 6.1 and 7.0.
http://www.cape-it.de/en/company/news-en/current-product-news-product-updates-new-releases.html
Kind regards,
Anna
** Wir treffen uns auf der CeBIT in Hannover **
** 16.-20.03.2015, Stand H16/015 in Halle 6 **
** http://www.cape-it.de/cebit **
Anna Brakoniecka
c.a.p.e. IT GmbH - ...cape it easySchönherrstr. 8, D-09113 Chemnitzhttp://www.cape-it.de/
Tel: +49 371 27095 620
Fax: +49 371 27095 625
AG Chemnitz - HRB 23192
Geschäftsführer Rico Barth, Thomas Maier
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Von: otrs-request@otrs.org
Gesendet: Mi 18.02.2015 12:56
Betreff: otrs Digest, Vol 77, Issue 14
An: otrs@otrs.org;
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Today's Topics:
1. Problem witch KIX4OTRS 6.0.10 ITSM/OTRS 3.3.11 (??????? ????????)
----------------------------------------------------------------------
Message: 1
Date: Wed, 18 Feb 2015 11:30:27 +0300
From: ??????? ???????? <vtrufanov@gmail.com>
Subject: [otrs] Problem witch KIX4OTRS 6.0.10 ITSM/OTRS 3.3.11
To: otrs@otrs.org
Message-ID:
<CAFQEPsftA82Fcxsig-x3Jvwg0ewV_XotABU9np4V_dzwxOGVtA@mail.gmail.com>
Content-Type: text/plain; charset="utf-8"
Hello. This error persist on my work copy and clean install.
somebody can help me?
????? ??????: syntax error at
/opt/otrs/KIX4OTRS/Kernel/Modules/AgentCustomerInformationCenter[..]
Please contact your administrator.
?? ?????? ????????? ????????? ?? ?????? ??? ??????? ?? ?????????? ????????
<http://10.1.1.15/otrs/index.pl?Action=AgentDashboard;&OTRSAgentInterface=BroUZlfqEiyMl4MCFOO1LE2koyhMthw8#>
.
<http://10.1.1.15/otrs/index.pl?Action=AgentDashboard;&OTRSAgentInterface=BroUZlfqEiyMl4MCFOO1LE2koyhMthw8#>
?????? ???????????
Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Wed Feb 18 11:22:36
2015 Message: syntax error at
/opt/otrs/KIX4OTRS/Kernel/Modules/AgentCustomerInformationCenterSearch.pm
line 112, near "$CustomerID # KIX4OTRS-capeIT Key" Global symbol "@Result"
requires explicit package name at
/opt/otrs/KIX4OTRS/Kernel/Modules/AgentCustomerInformationCenterSearch.pm
line 120. syntax error at
/opt/otrs/KIX4OTRS/Kernel/Modules/AgentCustomerInformationCenterSearch.pm
line 130, near "elsif" Global symbol "$Self" requires explicit package name
at
/opt/otrs/KIX4OTRS/Kernel/Modules/AgentCustomerInformationCenterSearch.pm
line 130. syntax error at
/opt/otrs/KIX4OTRS/Kernel/Modules/AgentCustomerInformationCenterSearch.pm
line 151, near "Key" Global symbol "$MaxResults" requires explicit package
name at
/opt/otrs/KIX4OTRS/Kernel/Modules/AgentCustomerInformationCenterSearch.pm
line 156. syntax error at
/opt/otrs/KIX4OTRS/Kernel/Modules/AgentCustomerInformationCenterSearch.pm
line 157, near "}" syntax error at
/opt/otrs/KIX4OTRS/Kernel/Modules/AgentCustomerInformationCenterSearch.pm
line 169, near "}" syntax error at
/opt/otrs/KIX4OTRS/Kernel/Modules/AgentCustomerInformationCenterSearch.pm
line 182, near "}" RemoteAddress: 10.1.1.27 RequestURI: /otrs/index.pl
Traceback (1544): Module: Kernel::System::Web::InterfaceAgent::Run (OTRS
3.3.11) Line: 199 Module:
ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler
(unknown version) Line: 54 Module: (eval) (v1.99) Line: 204 Module:
ModPerl::RegistryCooker::run (v1.99) Line: 204 Module:
ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 Module:
ModPerl::Registry::handler (v1.99) Line: 31 System information: OTRS 3.3.11
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