Bieber Philipp schrieb:
Hi List! I am looking into OTRS to use it as a ticketing system in my company. So far it seems as if it's a real nice choice. The problem I am having at the moment is this: I do know that there is the LDAP authentication against a Win 2000 Domain, but is there a possibility to use the user's Windows logon name to access OTRS? An example: A user has a request and goes to the otrs interface the first time. He/She does not have to login but is identified by the logon name of the Windows mashine.
We don't want the user to be forced to login every time he/she visites the site...
I would appreciate any help! Thank you. Cheers
Philipp Bieber ----------------------------------- Organisation/EDV - Systemadministration
Gundlach Verpackung GmbH Hellweg 21-25 33813 Oerlinghausen
T +49 (0) 52 02 / 700 340 F +49 (0) 52 02 / 700 66 340 philipp.bieber@gundlach.de
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http://doc.otrs.org/1.3/de/html/ldap-integration.html I hope this helps Shawn