That means 1 minute
From:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Ramziddin Artykov
Sent: Saturday, February 03, 2007
4:24 AM
To: otrs@otrs.org
Subject: [otrs] About Escalation
time/Unlock timeout
Hi
What is that number
that putting into textbox?
If i put 1 does that mean
the ticket in this queue
will be escalated or
unlocked in 24 hours?
Regards
Ramziddin