18 Aug
2006
18 Aug
'06
6:26 a.m.
Hi Andy, Try this in Config.pm: # can set status when adding note: $Self->{'Ticket::Frontend::NoteSetState'} = 1; $Self->{'Ticket::DefaultNextNoteStateType'} = ['new', 'open', 'closed', 'removed']; First line is to enable state setting when adding a note, second specifies to which states it can be set. Regards, Richard