
5 Apr
2007
5 Apr
'07
2:24 p.m.
It is, but it will require you to write a custom module IIRC. Take a look at the Chapter 9 "Using External Backends" in the OTRS Admin manual. Your DBA could also write an export script fairly easily to export data from your existing database to the OTRS' "customer_user" native table, but this is not real time. teebot@gsmserver.com wrote:
Hello.
Is it possible to authorize customer from our database, not from "customer_user" native table? _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/